Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy explains how Leyla Nanny Services Limited (“we”, “us”, “our” or “Leyla Nanny Services”), Company Number 14092450, registered office at 13 Rosemary Avenue, London, England, N9 8QX, collects, uses, stores and protects your personal information when you visit our website or use our contact form.

We are committed to protecting your privacy and comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you submit the contact form on our website, we collect:

• Your full name
• Your telephone number (required)
• The type of enquiry you select (e.g. callback, consultation, rates)
• Any additional message you voluntarily provide

We do not collect or store any sensitive personal data (such as health information) unless you specifically share it with us during a consultation.

3. How We Use Your Personal Information

We use the information you provide solely to:

• Respond to your enquiry and contact you by telephone
• Arrange a free, no-obligation consultation
• Provide information about our nanny and childminding services
• Improve our website and customer service

We will never sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of legitimate interest (responding to your request for information and providing the services you asked for) and, where applicable, your consent when you submit the form.

5. Data Sharing

Your information is only accessible by authorised personnel within Leyla Nanny Services Limited. We may use secure UK-based service providers (e.g. for email or phone systems) who act as data processors under strict contractual agreements. We do not transfer your data outside the UK.

6. Data Retention

We keep your enquiry data for a maximum of 12 months after your last contact, unless you become a client, in which case we retain records for as long as necessary to provide our services and meet legal obligations. After this period, your data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. All data transmitted via our contact form is encrypted.

8. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time

To exercise any of these rights, simply contact us using the details below or the form on the homepage.

9. Cookies

Our website uses only essential technical cookies required for the contact form to function correctly. We do not use any tracking, analytics or advertising cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when changes were made. Please check this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Leyla Nanny Services Limited
13 Rosemary Avenue
London
England
N9 8QX
Director: Ms Lale Ismet Hassan

You can also submit your request via the contact form on the homepage.

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