Terms of Use

Last updated: April 2026

1. Introduction and Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the website of Leyla Nanny Services Limited (“we”, “us”, “our” or “Leyla Nanny Services”), located at 13 Rosemary Avenue, London, England, N9 8QX, Company Number 14092450.

By accessing or using this website you agree to be legally bound by these Terms. If you do not agree, please do not use the site.

2. Our Services

Leyla Nanny Services Limited is a private company limited by shares, incorporated in England and Wales on 7 May 2022 under the Companies Act 2006. We provide professional nanny and registered childminding services (SIC 88910) in North London. The website offers general information, practical parenting tips, educational content and the ability to request a consultation. All actual childcare arrangements are made through separate service agreements.

3. Booking Consultations and Services

You may submit a request for a free consultation via the contact form on our website. We will contact you as soon as possible (usually within a few hours) to arrange a convenient time. All consultations are non-binding until a formal service agreement is signed.

4. Payment Terms

Prices for our nanny and childminding services are quoted individually during the consultation. Payment is accepted by bank transfer or agreed payment methods. A deposit may be required to secure a booking. Full payment terms will be clearly stated in the service contract provided before any services commence.

5. Cancellation and Refund Policy

We understand that plans can change. You may cancel a confirmed booking up to 48 hours before the start date for a full refund of any deposit paid (minus bank charges if applicable). Cancellations made with less than 48 hours’ notice may incur a cancellation fee of up to 50% of the first day’s fee. Refunds are processed within 10 working days. No refunds are issued for services already provided.

6. User Conduct and Responsibilities

You agree to use the website only for lawful purposes and not to:

You are responsible for the accuracy of the information you provide to us.

7. Intellectual Property Rights

All content on this website (text, logos, graphics, articles and parenting tips) is the intellectual property of Leyla Nanny Services Limited or its licensors and is protected by copyright and other laws. You may not reproduce, distribute or commercially use any content without our prior written permission.

8. Disclaimers and Limitation of Liability

The information on this website is provided for general information and educational purposes only. It does not constitute professional childcare or medical advice. We do not guarantee that the website will be error-free or uninterrupted.

To the maximum extent permitted by law, Leyla Nanny Services Limited shall not be liable for any direct, indirect, incidental or consequential loss arising from your use of this website.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. The date at the top indicates when the Terms were last revised. Continued use of the website after changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us using the form on the homepage or write to:

Leyla Nanny Services Limited
13 Rosemary Avenue
London
England
N9 8QX
Director: Ms Lale Ismet Hassan

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